01. Access and Use
Subject to the terms of this Agreement,Company grants you a non-exclusive, non-transferrable, revocable, right to access anduse the Services, made accessible through the Website, Application or otherwise, solelyfor your personal use and strictly in accordance with this Agreement. Except for thelimited license rights granted under this Agreement, you do not acquire any ownershipinterest in the Services under this Agreement, and all rights, title, and interests in theServices will remain with Company and its licensors and service providers, including allcopyrights, trademarks, and other intellectual property rights therein or relating thereto.You acknowledge and agree that at times the Services may be inaccessible orinoperable for any reason whatsoever, including, without limitation: (a) equipmentmalfunctions; (b) periodic maintenance procedures or repairs which Company mayundertake from time to time without notice to you; or (c) causes which are beyond thecontrol of Company or which are not reasonably foreseeable.
02. Your Account
You alone are responsible for youractivities and interaction with the Services, including, but not limited maintaining thesecurity of your account, protection of information (e.g. your password), and all uses of the Services from account. You also agree that we are not responsible for anyunauthorized use of your account. You may not share your account login informationwith anyone. Other than for purposes of logging into your account, we will never requestyour password. If you suspect that your account for the Services has beencompromised, you should immediately change your password and contact us. Companyencourages all users to proactively take steps to enhance their personal securitymeasures. These measures may include using “strong” passwords that consist of lowercase and capitalized letters as well as numbers, regularly changing passwords, andpreventing the disclosure of passwords to any third parties.
03. Restrictions
You shall not: (a) decompile, copy,disassemble, modify, decrypt, translate, extract or otherwise reverse engineer theServices; (b), license, sublicense, sell, resell, transfer, assign, publish, distribute theServices or otherwise commercially exploit or make the Service available to any thirdparty for any reason, including by making the Application available on a network whereit is capable of being accessed by more than one device at any time; (c) copy, modify,or make derivative works based upon the Services; (d) create Internet "links" to theServices or "frame" or "mirror" the Services on any other server or wireless or Internet-based device; (e) interfere with or disrupt the integrity or performance of the Services orthe data contained therein; or (f) attempt to gain unauthorized access to the Services orits related systems or networks.
- Decompile, copy, disassemble, modify, decrypt, translate, extract or otherwise reverse engineer the Services
- License, sublicense, sell, resell, transfer, assign, publish, distribute theServices or otherwise commercially exploit or make the Service available to any thirdparty for any reason, including by making the Application available on a network whereit is capable of being accessed by more than one device at any time
- Copy, modify,or make derivative works based upon the Services
- Create Internet "links" to theServices or "frame" or "mirror" the Services on any other server or wireless or Internet-based device
- Interfere with or disrupt the integrity or performance of the Services orthe data contained therein
- Attempt to gain unauthorized access to the Services orits related systems or networks.
04. Collection and Use of Your Information
You may berequired to provide, create, or upload your information as a condition to using theServices or certain of its features or functionality, which may include, but not be limitedto information, data, text, protected health information, personal information, or othermaterials or content that you made accessible to Company in connection with your useof the Services (“Your Information”). You will retain ownership rights in YourInformation and represent and warrant that Your Information is accurate, complete, up-to-date, and that you have the necessary licenses, rights, consents, and permissions touse and authorize Company to use Your Information in the manner contemplated bythis Agreement. By submitting Your Information to Company, you grant Company andour affiliates grant to Provider a royalty-free, non-exclusive right to access and use,reproduce, modify, edit, adapt, publish, distribute, perform and display the YourInformation solely for the purpose of providing the Service, which may include makingYour Information available to Company’s licensors and service providers with whomCompany has a contractual relationship for the purpose of providing the Services. Tothe extent you provide Company any feedback or suggestions regarding the Services,including, without limitation, new features or functionality related thereto, or anycomments, questions, or suggestions, Company is free to use such feedback withoutany compensation or attribution to you. Further, Your Information is subject to theCompany Privacy Policy www.RenewRx.health/legal/privacy (the “Privacy Policy”). Byproviding Your Information to or through the Services, you consent to all actions takenby Company with respect to Your Information in compliance with the Privacy Policy. Youunderstand and agree that our ability to provide the Services is reliant on the accuracyof Your Information and you agree that all information you provide through the Serviceis true, current, complete and accurate, and you agree to update it as needed
05. Geographic Restrictions
The Services are based in the United States and provided for access and use only by persons located in the United States. You acknowledge that you may not be able to access the Services outside of the United States and that access thereto may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you are responsible for compliance with local laws.
06. Updates
Company may from time to time in its sole discretion develop and provide Service updates, which may include upgrades, bugfixes, patches, other error corrections, and/or new features (collectively, includingrelated documentation, "Updates"). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality of the Services. You shall promptly download and install all Updates and acknowledge and agree that the Services or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Services and be subject to all terms and conditions of this Agreement.
07. Third-Party Materials
The Services may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services, including through third-party advertising ("Third-Party Materials"). You acknowledge and agree that Company is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Company does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
08. Beta Testing
In some instances, you may be allowed to beta test certain Services at no cost (e.g. receiving access to the Services along with free coaching services). Such Services that may be made available to you prior to the fully-operational Services that are generally available to the public are expected to contain bugs and/or other limitations in their performance. You understand the risks of using beta testing and such Services that have not been approved for distribution to a wider market. In using beta Services, you agree to fully cooperate with the Company and provide feedback about the Services to the Company, including but not limited to aiding the Company in identifying and correcting bugs, enhancing functionality, and improving operability of the Services. You agree to dedicate no less than ten (10) hours of use of the Services andone (1) hour of direct feedback to the Company. The Company may specify certain deadlines for completion of all or subparts of the beta testing.
You specifically agree that as part of your beta testing, you will
- Utilize the service as instructed and provide regular feedback on its functionality, usability, and overall experience
- Report any bugs, errors, or technical issues encountered while using the service.
- Test specific features or functionalities identified by the company for evaluation.
- Provide suggestions for improvements, new features, or enhancements to the service.
- Participate in surveys, interviews, or feedback sessions to gather qualitative insights.
- Share their overall satisfaction and user experience through testimonials or case studies.
- Adhere to any guidelines or usage instructions provided by the company duringthe testing phase.
- Provide demographic information or specific user profiles for segmentation purposes.
Upon your successful completion of beta testing that meets our satisfaction, you may been titled to certain compensation that the Company described to you in writing prior to you accepting the offer to beta test. You agree to, and shall keep your use of any beta Services confidential as well as all information related to your use and critique of such Services.
09. Feedback
You shall not sell nor distribute any information about the Services to third parties and agree that all intellectual property rights related to your feedback and suggested improvements to the Services shall be exclusively the property of the Company. You further agree that the Company may publish your feedback and any medical provider and/or clinic name who provides feedback. Regardless of how the Company utilizes the information or feedback from you, you acknowledge and agree that you will not be entitled to any further compensation and will provide the Company with all reasonably requested assistance in securing its intellectual property rights in the feedback.
10. Pilot Program
You may be eligible for admittance into our Pilot Program. If you are admitted into the Pilot Program, these Terms as well as the Pilot Program Agreement will apply to your use of the Services.
11. Insurance
For using the Services, you agree that your clinic may seek compensation from your insurance company and/or governmental payor. All sums received from payors shall be the sole and exclusive property of your clinic, which will in turn, remit compensation to the Company for your use of the Services. All compensation from the clinic to the Company shall be deemed a payment from the clinic and not the user of the Services. You agree that we are a third-party beneficiary of all insurance claim proceeds related to your enrollment in, and/or use of, the Services. You further agree that your clinic may submit charges to your insurer, which may result in out-of-pocket costs to you. You agree that you will look to your clinic and insurer to advise you with respect to your insurance policy and responsibilities and take no steps that would otherwise prevent or inhibit the Company from receiving its compensation from your clinic.
12. Term and Termination
This Agreement will remain in full force and effect while you use the Services (including our Website and/or the Application). You may terminate this Agreement by discontinuing use of the Services, the Website, and deleting the Application and all copies thereof from your mobile device. Company may terminate this Agreement or all or any portion of the Services at any time without notice to you for any reason in its sole discretion, including, but not limited to if Company’s relationship with your clinic terminates for any reason (the “Clinic”). If your Clinic no longer has a license to utilize the Services, we will take commercially reasonable efforts to transition you to the “free” version of the Services, which will have some functionality but not the same functionality as the paid version you were using previously through your Clinic. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement. Upon termination: (a) all rights granted to you under this Agreement will also terminate, including, but not limited to any rights set forth in Section1 of this Agreement; and (b)you must cease all use of the Services and delete all copies of the Application from your Mobile Device. Termination will not limit any of the Company's rights or remedies at law or in equity, and any provisions of this Agreement that by its terms is applicable to events following termination shall remain in full force and effect.
13. Disclaimer of Warranties
THE SERVICES AREPROVIDED TO YOU "AS IS" AND WITH ALL FAULTS AND DEFECTS WITHOUTWARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDERAPPLICABLE LAW, COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITSAFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICEPROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS,IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES,INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIESTHAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE,USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING,COMPANY PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NOREPRESENTATION OF ANY KIND THAT THE SERVICE WILL MEET YOURREQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, ORWORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES,OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE ORRELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS ORDEFECTS CAN OR WILL BE CORRECTED. SOME JURISDICTIONS DO NOTALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THELIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER,THEREFORE, SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONSMAY NOT APPLY TO YOU.
THE SERVICES DO NOT INVOLVE THE PROVISION OF MEDICAL ADVICE BYCOMPANY OR ITS AFFILIATES AND ARE NOT INTENDED TO DIAGNOSE, TREAT,CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION. THE SERVICESARE FOR INFORMATIONAL PURPOSES ONLY AND CANNOT REPLACE THESERVICES OF PHYSICIANS OR MEDICAL PROFESSIONALS, INCLUDING THOSEOF YOUR CLINIC. FURTHER, THE INFORMATION THE SERVICES PROVIDE ISGENERAL IN NATURE AND NOT CUSTOMIZED FOR EACH INDIVIDUAL CLIENT.INDIVIDUAL RESULTS AND CONDITIONS VARY. ACCORDINGLY, THE SERVICESDO NOT GUARANTEE ANY MEDICAL RESULT NOR DO THEY PROVIDE ANYGUARANTEE ABOUT BEING ALERTED TO MEDICAL CONDITIONS OREMERGENCIES. YOU, AS THE CLIENT, AGREE AND ACKNOWLEDGE THAT YOUSHOULD YOU HAVE ANY HEALTH-RELATED QUESTIONS OR SEEK CUSTOMIZEDTREATMENT AND DIAGNOSIS, YOU AGREE TO CONTACT YOUR PHYSICIAN ORMEDICAL PROVIDER AT YOUR CLINIC. YOU SHOULD NEVER DISCARD MEDICALADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF INFORMATIONPRESENTED WITHIN THE SERVICES. THE TRANSMISSION AND RECEIPT OF THESERVICES, IN WHOLE OR IN PART, DOES NOT CONSTITUTE OR CREATE AHEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND COMPANYOR ITS AFFILIATES. YOU SHOULD CONTACT YOUR CLINIC AND HEALTH CAREPROFESSIONAL BEFORE MAKING ANY HEALTH-RELATED CHANGES BASED ONINFORMATION PROVIDED THROUGH THE SERVICES. COMPANY IS NOTRESPONSIBLE FOR ANY HEALTH PROBLEMS THAT MAY RESULT FROMINFORMATION YOU LEARN ABOUT THROUGH THE SERVICES AND ANYRELIANCE ON INFORMATION PROVIDED THROUGH THE SERVICES IS FULLY ATYOUR OWN RISK.
YOU COVENANT AND HEREBY AGREE NOT TO SUE THE COMPANY IN ANYMEDICAL MALPRACTICE ACTION OR RELATED CLAIM RELATED TO MEDICAL DIAGNOSIS, TREATMENT OR CARE, AND THAT YOU WILL LOOK SOLELY TOYOUR CLINIC AND/OR MEDICAL PROVIDERS FOR ANY ASSOCIATED ORALLEGED LIABILITY.
14. Limitation of Liability
TO THE FULLEST EXTENTPERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY OR ITSAFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICEPROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USEOF OR INABILITY TO USE THE SERVICES FOR: (A) PERSONAL INJURY,PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS ORSERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION,COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL,INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES. THEFOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUTOF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISEAND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE ORCOMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THEMAXIMUM LIABILITY THAT WE MAY HAVE RELATED TO YOUR USE OF THESERVICES IS THE AMOUNT YOU HAVE PAID US FOR THE SERVICES WITHIN THE SIX (6) MONTHS PRECEEDING WHEN THE CLAIM FIRST AROSE. IF YOUHAE NOT PAID US ANY SUMS DURING THE PAST SIX (6) MONTHS, OURMAXIMUM LIABILITY TO YOU SHALL BE ONE DOLLAR ($1). SOMEJURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY,THEREFORE, SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAYNOT APPLY TO YOU.
15. Indemnification
You agree to indemnify, defend, andhold harmless Company and its officers, directors, employees, agents, affiliates,successors, and assigns from and against any and all losses, damages, liabilities,deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines,costs, or expenses of whatever kind, including attorneys' fees, arising from or relatingto: (a) your use or misuse of the Services; (b) your breach of this Agreement; or (c) useof Your Information, including infringement claims, or any data or results derivedtherefrom in your use of the Services.
16. Export Regulation
The Services may be subject toUnited States export control laws, including the Export Control Reform Act and itsassociated regulations. You shall not, directly or indirectly, export, re-export, or releasethe Services to, or make the Services accessible from, any jurisdiction or country towhich export, re-export, or release is prohibited by law, rule, or regulation. You shallcomply with all applicable federal laws, regulations, and rules, and complete all requiredundertakings (including obtaining any necessary export license or other governmentalapproval), prior to exporting, re-exporting, releasing, or otherwise making the Serviceavailable outside the United States.
17. Severability
If any provision of this Agreement is illegalor unenforceable under applicable law, the remainder of the provision will be amendedto achieve as closely as possible the effect of the original term and all other provisionsof this Agreement will continue in full force and effect.
18. Dispute Resolution Procedures
If you believe we havebreached this Agreement or our provision of the Services to you, you agree that as amaterial provision of this Agreement that you will provide us with a detailed writtennotice of any claimed deficiencies and at least thirty (30) days to cure such allegeddeficiency prior to commencing any arbitration proceeding against us as set forth below.If the Company takes steps to fix the issue, but the fix cannot be completed within thethirty (30) -day time period, then the Company shall continue to have the opportunity tofix the issue without you bringing a legal claim so long as the Company usescommercially reasonable means without undue delay to resolve the issue. During theaforementioned cure periods, any applicable statute of limitations period will beautomatically tolled. If the Company provides written notice to you that it is waiving thisSection or otherwise is not pursuing a resolution to your proposed claims, the tollingperiod shall automatically cease within three (3) days of such notice being provided toyou. Should you violate this provision and fail to give us such notice, it shall constitute amaterial breach of this Agreement and entitle us to all of our attorneys’ fees, court costs,and any related expenses associated with enforcing our right to the thirty (30) day cure period. This provision specifically applies to any and all claims under local, state orfederal law, and specifically includes claims related to the American with Disabilities Act.
19. Governing Law and Binding Arbitration
This Agreementis governed by and construed in accordance with the internal laws of the State ofColorado without giving effect to any choice or conflict of law provision or rule. Youagree that any claim, dispute, action or litigation based hereon, relating to or arising outof this Agreement, or the Services shall be brought and maintained exclusively viaarbitration (except for injunctive relief). Any party seeking to pursue an action toarbitrate shall give written notice to the other party of such election that summarizes insufficient detail the basis of the dispute at least ten (10) days before bringing anarbitration action. The dispute shall be submitted for arbitration with JAMS inaccordance with its Comprehensive Arbitration Rules and Procedures. Such arbitrationshall be conducted, unless otherwise agreed by the parties, by a single arbitrator, whoshall be a former judge, in Denver, Colorado. The award of the arbitrator may beconfirmed or enforced in any court of competent jurisdiction. The prevailing party in anyarbitration shall be entitled to recover all costs incurred by such party in connection with the proceeding, including reasonable attorneys’ fees. If injunctive relief is needed, theparties agree to exclusively utilize the courts with jurisdiction in Denver, Colorado. Youexpressly waive any objection of venue and jurisdiction, including but not limited to arguments that such litigation any action has been brought in an inconvenient forum.
20. Limitation of Time to File Claims
ANY CAUSE OFACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THISAGREEMENT OR THE SERIVCES MUST BE COMMENCED WITHIN ONE (1) YEARAFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OFACTION OR CLAIM IS PERMANENTLY BARRED.
21. Waiver of Jury Trial and Class Action
EACH OF THEPARTIES HERETO HEREBY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANYACTION OR PROCEEDING TO ENFORCE OR DEFEND ANY RIGHTS UNDER THISAGREEMENT. FURTHER, EACH OF THE PARTIES HERETO HEREBY WAIVES ANYRIGHT TO PARTICIPATE IN A CLASS ACTION AND INSTEAD, AGREES THAT ANYAND ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS.
22. Waiver
No failure to exercise, and no delay inexercising, on the part of either party, any right or any power hereunder shall operate asa waiver thereof, nor shall any single or partial exercise of any right or power hereunderpreclude further exercise of that or any other right hereunder. In the event of a conflictbetween this Agreement and any applicable purchase or other terms, the terms of thisAgreement shall govern.
23. Entire Agreement
This Agreement and our Privacy Policy constitute the entire agreement between you and Company with respect to the Services and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Services.